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Campus Customer Engagement:

Campus: Smarter Digital Employment Services

Campus is more than software – it’s a strategic asset for any provider serious about modernising service delivery, improving outcomes, and future-proofing operations.

Campus Customer Engagement

Empowering purpose-driven organisations with a user-first, data-rich digital ecosystem

Campus is Altivio Consulting’s digital employment services platform – a transformative solution that brings customer empowerment, consultant efficiency, and organisational sustainability together in one cohesive digital environment.

Developed from the ground up with a modular architecture, Campus offers a fully integrated platform where jobseekers, providers, and partners engage in a streamlined, flexible, and scalable service model. From onboarding and assessments to resume tools, job matching, and learning pathways – Campus covers every step of the customer journey in a secure and user-friendly way.

Campus isn’t just a portal – it’s a complete service enablement ecosystem backed by real-time data, intuitive design, and ethical use of emerging technologies.

Key features of Campus

Whether you’re looking to digitise your full service model or strengthen specific touchpoints, Campus can be tailored to your contract requirements and business goals.

Key features include:

  • Universal jobseeker portal with secure single sign-on
  • Onboarding & Job Readiness Tools – digital forms, assessments, consent management
  • AI-powered job search and resume support (roadmap feature)
  • Learning & Development – integrated LMS for self-paced and virtual training
  • Customer and staff engagement – progress tracking, career planning, digital communication
  • Compliance-first architecture – RFFR, ISO 27001, and IRAP aligned
  • Live analytics and performance dashboards with benchmarking
  • Built-in API integrations with government and partner systems

Why Campus? It's designed with community providers, for community providers

Born out of CoAct’s national network of not-for-profit employment services, Campus was created in response to real-world challenges — and continues to evolve through extensive co-design with frontline teams and partner organisations. Its modular design and agile build process ensure rapid adaptation to shifting contract and market conditions.

What sets Campus apart?

  • Genuine co-design: Developed in partnership with providers and informed by lived experience through our Customer Advisory Committee.
  • Data-powered performance: Real-time customer data flows into business intelligence tools that support strategy, compliance, and quality improvement.
  • Equity through technology: Enables smaller providers to access enterprise-level digital capability without the price tag or infrastructure burden.
  • Empowered users: Customers gain continuous access to tailored tools like the Work Life Plan, a structured, goal-oriented module developed to strengthen long-term job outcomes.
  • Support for digital literacy: One-on-one training and intuitive design ensure customers of all skill levels can confidently engage with the platform.

Improve outcome with Campus

Modernise your service delivery and empower your organisation.

Get started with Altivio

Register your interest in becoming an Altivio partner or accessing our outsourced solutions and our team will be in touch within 48 hours to discuss your needs.