Together, we bring the practical knowledge and sector experience needed to tackle your most complex challenges – and turn them into opportunities for growth.
OUR TEAM
Sarah Emms – Executive General Manager of Customer & Brand
Meet Sarah Emms, Altivio’s Executive General Manager, Customer & Brand.
In this role, she leads the development and execution of customer engagement and brand strategies to build trust and deliver impact for clients, across sectors including employment services, NDIS, education, community services, and government. This role sees her partnering with clients to strengthen their customer relationships, elevate their market presence and navigate the complexities of regulated environments – helping them grow stronger, smarter businesses that make a real difference.
Background
With over 20 years of experience in marketing, brand strategy, and customer engagement across the employment services and not-for-profit sectors, Sarah has a deep understanding of how to connect purpose-driven organisations with the people and communities they serve. This foundation enables her to craft impactful brand narratives, lead customer-centric initiatives and drive sustainable outcomes.
In addition to her role with Altivio Consulting, Sarah currently serves at the Executive General Manager of Customer & Brand at CoAct, where she is a key figure in shaping the organisation’s brand and customer engagement strategies. Her role involves a deep dive into market trends and customer needs, enabling her to develop brand initiatives that connect meaningfully with various audiences. Sarah’s expertise in integrating customer insights into CoAct’s marketing and communications is pivotal in enhancing the brand’s resonance and alignment with the organisation’s strategic goals. Sarah’s strategic focus on customer-centric approaches has significantly contributed to CoAct’s market presence and customer loyalty. Her innovative strategies are crucial in driving the organisation’s growth, maintaining CoAct’s reputation as a leader in its field.
Qualifications
Sarah holds a Bachelor of Arts and qualifications in digital marketing, and she is passionate about helping purpose-driven organisations build meaningful connections with the people and communities they serve.
In her own words, “I’m passionate about combining marketing, innovation and working with different partners to really help Australia’s most in need jobseekers find sustainable employment.”
Sagar Kamra – Information Security Manager
Meet Sagar Kamra, an information security professional with strong expertise in digital transformation, IT services management, information security, and regulatory compliance. As Information Security Manager at Altivio Consulting, Sagar leads initiatives that support clients in meeting rigorous cybersecurity requirements, develop robust strategies that strengthen risk management and ensure operational compliance.
Background
At Altivio Consulting, Sagar has been instrumental in guiding clients through stringent information security assessments. Notably, he provided crucial expertise during The BUSY Group’s IRAP assessment, helping the organisation interpret and apply Australian Government security requirements effectively. His proactive approach and deep knowledge of information security frameworks have been key in achieving full compliance and enhancing overall security postures for clients.
In addition to his work with Altivio Consulting, Sagar currently holds the position of Manager – Information Security at CoAct and is responsible for maintaining CoAct’s ISO 27001 certification and ‘Right Fit For Risk’ accreditation, managing and enforcing the Information Security Management System (ISMS) and IT policies, and ensuring security objectives align with business and contractual requirements. He is also the primary contact for cyber incidents, oversees compliance with relevant standards and legislation, and coordinates incident responses. His role also manages security tools, supports service partner IT teams, conducts feasibility assessments, and fosters strong relationships with customers and stakeholders to ensure a cohesive and effective security approach.
Prior to joining Altivio Consulting, Sagar has undertaken various positions including roles as Technology Manager, Applications and Technology Specialist, SharePoint Specialist, Project Leader, Software Engineer and Process Analyst.
Qualifications
Sagar is a Microsoft technology expert with qualifications including an MBA, B.S. with majors in Computer Science, and certifications in cybersecurity and as an ISO/IEC 27001 lead implementer.
“I had the pleasure of working with Sagar on an IRAP assessment and can recommend him without reservation. Throughout the process, Sagar’s depth of knowledge in Australian Government security frameworks and best practices was invaluable. He not only guided us through the assessment requirements but also helped us implement meaningful security improvements.
Sagar has a remarkable ability to break down complex compliance standards into practical, understandable steps. He worked seamlessly with both technical and non-technical stakeholders, ensuring everyone understood the rationale behind the controls and the value they brought to our organisation’s security posture and our goals to meet compliance requirements.
Thanks to his meticulous attention to detail, proactive communication, and strategic insights, we achieved IRAP certification with greater confidence in our long-term security capabilities. Beyond IRAP, his expertise in Zero Trust Architecture, ISO 27001, and RFFR further cemented his value as a trusted partner.
For anyone seeking expert guidance in navigating IRAP assessments or strengthening their overall cybersecurity framework, I can wholeheartedly recommend Sagar. His technical knowledge, dedication, and professionalism are second to none.”
Peter Hur, ITS Project Manager – The BUSY Group
Melissa Gleeson – Director of Growth
Meet Melissa Gleeson, a purpose-driven leader with over 16 years of experience in employment services, training, and social impact. As Executive General Manager – Growth, Partnerships & Innovation at Altivio Consulting, Melissa leads the development of growth strategies, cross-sector partnerships, and innovative service models that create real and lasting change for individuals and communities.
Melissa brings deep expertise in program development, stakeholder engagement, and funding reform, with a track record of leading initiatives across the disability sector, long-term unemployment, and social enterprise. Known for her strategic thinking and collaborative approach, she excels at transforming complex challenges into practical, high-impact solutions that drive outcomes.
Her work at Altivio focuses on helping organisations navigate shifting funding landscapes and build partnerships that unlock opportunity, supporting purpose-led businesses to grow stronger, more sustainable, and community-focused.
Brooke Boswell – Digital Marketing Manager
Meet Brooke Boswell, a specialist in digital marketing and brand growth, responsible for designing and delivering digital strategies to strengthen brand presence and foster meaningful connections with clients and stakeholders. As Digital Marketing Manager at Altivio Consulting, she supports organisations to modernise service delivery by leveraging digital solutions to transform end-to-end service models and optimise key touchpoints, empowering teams and enhancing customer experiences.
Background
With extensive experience in website design and development, mobile optimisation, SEO and SEM campaigns, and social media engagement, Brooke ensures every digital touchpoint delivers clear, impactful communication. Her expertise spans graphic design, direct marketing and account management, providing a well-rounded approach to delivering projects that are both creative and results focused.
Passionate about helping organisations tell their story and reaching the right audience, Brooke combines technical know-how with a collaborative mindset – ensuring that digital strategies and platforms are tailored to specific contract and client requirements, to help clients build stronger, smarter and more sustainable businesses.
In addition to her role at Altivio Consulting, Brooke currently holds the position of Digital Marketing Manager at CoAct where she plays a pivotal role in enhancing the organisation’s online presence and engagement. This role involves developing and implementing digital strategies that align with CoAct’s mission to connect job seekers with meaningful employment opportunities. By leveraging tools such as the website, social media, SEO, and SEM, Brooke ensures that CoAct’s services are accessible and effectively communicated to diverse audiences.
Qualifications
Brooke holds qualifications in Business (Marketing), Communications, Digital Marketing and Project Management.
We’re always looking for passionate, purpose-driven professionals to join our team at Altivio Consulting. If you're motivated by meaningful work and want to help organisations grow stronger and smarter, we’d love to hear from you.
Get started with Altivio
Register your interest in becoming an Altivio partner or accessing our outsourced solutions and our team will be in touch within 48 hours to discuss your needs.